User Experience - UX

User Experience (UX) also known as customer centric design or Customer Experience (CX) are broad terms used for when businesses connect with their audience. Contact Bitmap today if you are asking any of the following questions:

• Is my content engaging users?
• Is my website easy to use?
• Is my website easy to navigate?
• Am I providing useful information?
• How can my content be more enticing?
• Why aren’t users landing on the right page?
• What can I do to reduce people leaving my page (bounce rates)?

Speak the customer’s language

It is easy to get engrossed in internal jargon and acronyms, take a step back and find how customers are looking for your brand, service or product. At times what may seem subtle differences make the largest impacts. For example, you may place your brand before the product but your audience is searching for ‘product + brand’.

Bitmap reviews your current language and researches tools & competitors to see if there are simple changes to increase engagement.

Know Us, Know Your Customer

At Bitmap, we understand that creating a unique and engaging user experience isn’t something that can be just taught. Our expert web analytics and designers are passionate about helping you get your businesses message across leaving a lasting impression. It’s not enough to for users to know what your product is, we want makes you stand out from the crowd. Speak to one of our experts today and have your audience follow the path you lay out to embark.